Keyword recognition-based chatbots

Character creation works because people tend to project human traits onto any non-human. And even if you don’t think about the bot’s character, users will create it. So often, there is a way to choose something more abstract chatbot names and universal but still not dull and vivid. For example, Alfalfa— a very experienced and direct chatbot, proactive and quick, orBroBot— a trusted and supportive comrade of yours, ready to give you good advice at any time.

This makes it very formal but might be recommendable for use cases where the stakes are high, for example, in the banking sector. This might help increase the user’s confidence in your chatbot carrying out financial transactions that involve a certain risk. A name can also help you create the story around your chatbot and emphasize its personality. Think of a news chatbot called Herald, and another one recommending electronic dance music whose name is, let’s say, StarBooze.

Robot name ideas

If it is so, then you need your chatbot’s name to give this out as well. Let’s check some creative ideas on how to call your music bot. The perfect name for a banking bot relates to money, agree? So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company. GarthKeep in mind that about 72% of brand names are made-up, so get creative and don’t worry if your chatbot name doesn’t exist yet.

While you may not be paying your chatbot a salary at the end of every month, it doesn’t mean its role isn’t valuable. Your bots save your company time and money, handling vital conversations with your customers. While they’re solving a lot of your customers’ queries and problems, you and your employees are free to handle other aspects of the business.

Should The Name Be Gendered?

Do you need a customer service chatbot or a marketing chatbot? Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it. “Penny”, for example, was a financial coach chatbot that was quite popular back in 2015. “Penny” isn’t a bad name at all, it’s a human and a dictionary name at the same time and through its semantic meaning as a monetary unit creates a connection to the chatbot’s use case.

Check out this case study on how virtual customer service decreased cart abandonment by 25% for some inspiration. Keep in mind that the name of your chatbot is like the icing on the cake, adding that little something extra. Not even the most clever and attractive name in the world will help if the chatbot itself is not designed well. For example, in banking, your customer would like to converse with a chatbot that is professional and keeps matters concise.

Use free resources for brainstorming chatbot names

So far, with the exception of Endurance’s dementia companion bot, the chatbots we’ve looked at have mostly been little more than cool novelties. International child advocacy nonprofit UNICEF, however, is using chatbots to help people living in developing nations speak out about the most urgent needs in their communities. Interestingly, the as-yet unnamed conversational agent is currently an open-source project, meaning that anyone can contribute to the development of the bot’s codebase. The project is still in its earlier stages, but has great potential to help scientists, researchers, and care teams better understand how Alzheimer’s disease affects the brain. A Russian version of the bot is already available, and an English version is expected at some point this year. Many people with Alzheimer’s disease struggle with short-term memory loss.

They have transformed the way businesses interact with their customers. Your bot’s name and persona should match your brand voice or how your business communicates typically with prospects and customers. Suppose your blog, social media pages, and customer support messages are full of puns and emojis. In that case, it makes sense to give your automation a clever name and a casual persona. If not, you lose consistency, decrease brand recognition, and might confuse your users.

For example, if you sell paint products, you can call your company “Paint by ABC” instead of simply calling it ‘ABC Paint’. So, what kind of feeling do you want to invoke in your prospective clients? When thinking about the name of your company, you must take care of emotions involved.

When it comes to naming a bot, you basically have three categories of choices — you can go with a human-sounding name, or choose a robotic name, or prefer a symbolic name. Think through chatbot design ideas and settle on something that you think would connect well with customers. Similarly, you also need to be sure whether the bot would work as a conversational virtual assistant or automate routine processes. Whether you want the bot to promote your products or engage with customers one-on-one, or do anything else, the purpose should be defined beforehand.

If we’ve piqued your interest, give this article a spin and discover why your chatbot needs a name. Oh, and we’ve also gone ahead and put together a list of some uber cool chatbot/ virtual assistant names just in case. You most likely built your customer persona in the earlier stages of your business. If not, it’s time to do so and keep in close by when you’re naming your chatbot.

So, choosing chatbot names with great future growth and expansion potentials would help you achieve success faster. Your chatbot names need to stand out amongst competitors. Make sure it conveys the right message to your prospects. You can decide any robotic name that sounds cute and creative or can use acronyms as well and ensure customers have their expectations in check. Sometimes a bot is not adequately built to handle complex questions and it often forwards live chat requests to real agents, so you also need to consider such scenarios. Make sure your chatbot is able to respond adequately and when it can’t, it can direct your customer to live chat.

Of course, it could be gendered, but most likely, the one who encounters the bot will not think about it at all and will use it. So the choice of a robot as a character was reasonable. The opinion of our designer Eugene was decisive in creating its character — in the end, the bot became a robot. Its friendliness had to be as neutral as possible, so we tried to emphasize its efficiency.

• In 2016, Facebook added permission that allows developers to run chatbots on their platform.
• That way, users always know whom they’re chatting with.
• You need to know why certain names work better than others before choosing them.
• If you give your bot a human-like name, users might think they’re dealing with a human.

As a result, try to keep your bot’s name as short as possible. Researchers at Facebook’s Artificial Intelligence Research laboratory conducted a similar experiment as Turing Robot by allowing chatbots to interact with real people. For more information on how chatbots are transforming online commerce in the U.K., check out this comprehensive report by Ubisend. The Monkey chatbot might lack a little of the charm of its television counterpart, but the bot is surprisingly good at responding accurately to user input. Monkey responded to user questions, and can also send users a daily joke at a time of their choosing and make donations to Red Nose Day at the same time. It also eliminates potential leads slipping through an agent’s fingers due to missing a Facebook message or failing to respond quickly enough.

Your front-line customer service team may have a good read about what your customers will respond to and can be another resource for suggesting chatbot name ideas. A chatbot name that is hard to pronounce, for customers in any part of the world, can be off-putting. For example, Krishna, Mohammed, and Jesus might be common names in certain locations but will call to mind religious associations in other places. Siri, for example, means something anatomical and personal in the language of the country of Georgia. Wherever you hope to do business, it’s important to understand what your chatbot’s name means in that language.

A stand-out bot name also makes it easier for your customers to find your chatbot whenever they have questions to ask. If you’re still wondering about chatbot names, check out these reasons why you should give your bot a unique name. Here are a few examples of chatbot names from companies to inspire you while creating your own. You’ve now read hundreds of chatbot name ideas that were specifically created for you, and this article has hopefully been useful in helping you to find the perfect name for your chatbot. Good bot names can go a long way in making your bot experience more memorable and personal for your users. Unfortunately, coming up with creative names is easier said than done.